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SMS Terms & Conditions

Program: Retain Bridge customer messaging, operated by Retain Bridge LLC on behalf of participating local home-service businesses.

Program description

Customers of participating businesses receive service messages related to their inquiry: replies to missed calls, estimate follow-ups, appointment information and review requests.

How you opt in

You opt in by calling or texting a participating business's phone number and requesting service, by providing your mobile number and checking an unchecked consent box on a business's web or estimate form, or by giving verbal consent to the business. Consent is not a condition of purchase. Example consent language: "By providing your number, you agree to receive service texts from [Business] about your inquiry. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

Message frequency

Message frequency varies, typically 1 to 6 messages per inquiry or job.

Cost

Message and data rates may apply.

Opt out (STOP)

Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) at any time to stop receiving messages. You will receive one final confirmation and no further messages unless you opt in again by texting START.

Help (HELP)

Reply HELP for help, or contact [email protected].

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

See our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Sample messages

  • "Hi, this is [Business]. Sorry we missed your call! How can we help? Reply STOP to opt out."
  • "Hi [Name], just checking in on the estimate we sent. Any questions? Reply STOP to opt out."
Retain Bridge
Based in Minnesota · [email protected]
© 2026 Retain Bridge LLC · Minnesota.
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