For roofing contractors

You're on a roof. We'll text them back.

You can't take a call 30 feet up. Retain Bridge texts every missed caller back in seconds and follows up on the roof replacement and repair estimates that take homeowners time to decide.

How it works for roofing contractors

  1. A call goes unanswered. Your business number rings as usual; if nobody picks up, the call forwards to us.
  2. The caller gets a text in seconds, automatically, from a separate local texting number.
  3. You get an alert with the job details and any voicemail transcript.
  4. You reply and set the time. We deliver your message. We never book on our own.

Example first text: "Hi, this is Summit Roofing. Sorry we missed you, we're up on a roof. What can we help with? Reply with the address and what you're seeing."

Storm-season spikes

After hail or wind, calls come in faster than anyone can answer. Every missed caller gets a text right away, so they know you got their call.

Leaks need a quick answer

A homeowner with water coming in calls several roofers. A text in seconds asking for the address and what they see keeps you in the running.

Long decision cycles

Replacements often wait on insurance or a second opinion. Follow-Up Pro checks in on day 3, 7 and 14 and stops the moment they reply.

Reviews close the next roof

Homeowners compare roofers by reviews. One thank-you text with your Google review link after the job makes that easy.

Which plan fits

Text-Back ($129/mo, no setup fee) if you mainly need every missed caller to hear back. Follow-Up Pro ($297/mo) if you send estimates every week and want follow-ups and review texts. Done-For-You ($597/mo, waitlist) adds Google Business Profile care; inquiry answering and estimate scheduling are coming soon. See all plans.

Good to know

You keep your business number. Missed calls forward to us, and texts come from a separate local texting number we provide. Setup in a day; texting goes live after carrier approval, usually about 14 days; missed-call alerts start right away.

Texting follows carrier rules: registered business texting, only people who contacted you, STOP honored right away, and messages sent between 9 AM and 8 PM. See our SMS Terms.

Other trades we work with

Electrical contractors · Plumbing and HVAC contractors · Concrete contractors

Comparing options? Read how to choose a missed-call text-back service.

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